TERMS AND CONDITIONS
Overview
Welcome to Queens Love Kings. By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
Use of Our Website
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or guardian. You agree not to use our products or website for any illegal or unauthorized purpose.
You must not transmit any harmful code, viruses, or engage in activities that could damage or disrupt our website or services.
Products and Services
We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, colors, or images will appear exactly as they do in person due to screen variations.
All products, including custom embroidery items, are subject to availability. We reserve the right to modify or discontinue products at any time without notice.
Custom Embroidery Orders
For custom embroidery orders:
- • Customers are responsible for providing accurate spelling, design details, and instructions
- • Once an order is placed, changes may not be possible
- • Customized items are non-refundable unless there is a manufacturing defect or error on our part
We reserve the right to decline designs that violate policies or intellectual property rights
Pricing and Payment
All prices are listed in the applicable currency and are subject to change without notice. We reserve the right to update pricing at any time.
We accept secure payments through trusted third-party payment processors. By providing payment information, you confirm that you are authorized to use the payment method.
Order Processing and Shipping
Orders are processed after payment confirmation. Delivery times are estimates and may vary depending on location, shipping provider, and demand.
We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.
Returns and Refunds
We accept returns or replacements only for defective or incorrect items. Custom or personalized embroidery items are not eligible for return unless there is a clear production error.
To request a return or refund, customers must contact us within a specified timeframe after receiving their order.
Intellectual Property
All content on this website, including logos, designs, text, images, and branding of Queens Love Kings, is the intellectual property of the brand and may not be copied, reproduced, or used without permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. All products are provided “as is” without warranties beyond what is required by law.
Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes indicates acceptance of the updated terms.
Contact Information
If you have any questions about these Terms and Conditions, you may contact us at: